At Comfort-Vibes, we want you to be completely satisfied with your purchase. If you are not, we offer a straightforward returns process.
Return Period:
You may return any item within 30 days of the delivery date for a full refund or exchange.
Condition of Items:
To be eligible for a return, items must be:
- Unused and unworn
- In original packaging with all tags still attached
How to Initiate a Return:
To start a return, please contact our customer service team at [email protected]. We will provide you with a return shipping address and further instructions.
Refund Processing:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days and will be credited to your original payment method.
Exchanges:
If you would like to exchange an item for a different size or color, please contact us to initiate the process. We will guide you through the necessary steps.