1. What is Comfort-Vibes?
Comfort-Vibes is your go-to destination for stylish and comfortable casual clothing. Located at 394 South Urumqi Road, Xuhui District, Shanghai, China, we offer a curated selection of apparel designed for both comfort and style, perfect for everyday wear.
2. How can I contact customer service?
If you have any questions or need assistance, please feel free to reach out to our customer service team at +86 21 6437 3301. You can also email us at [email protected]. Our team is available to assist you from 9 AM to 6 PM (CST), Monday to Friday.
3. What payment methods do you accept?
We accept payments exclusively in US dollars. Our payment methods include major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are securely processed to ensure your information is protected.
4. Can I change or cancel my order?
If you wish to change or cancel your order, please contact us within 24 hours of placing it. After this time frame, we may not be able to accommodate any changes due to order processing.
5. Where do you ship to?
Comfort-Vibes ships to various locations worldwide. During the checkout process, you will be able to select your shipping destination and view available shipping options.
6. What is your sizing guide?
We provide a comprehensive sizing guide on our website to help you choose the perfect fit. If you need further assistance, please don’t hesitate to contact us.